Shipping policy

Shipping Policy

At Unhinged Prints, we are committed to delivering your products safely and efficiently. Please review our shipping policies below to understand how we handle orders and shipping.

Processing Time

Standard Orders: All non-customized orders are processed and shipped within 2-3 business days.
Customized Orders: Personalized or custom-engraved products require a production time of 5-7 business days before shipping.
Bulk Orders: Large or wholesale orders may require additional processing time depending on the size of the order. We will communicate any delays or extended timeframes.

Shipping Rates & Delivery Times

Domestic Shipping (USA):
- Standard Shipping: 3-7 business days after processing.
- Expedited Shipping: 1-3 business days after processing.
- Shipping rates are calculated based on the weight and destination of your order at checkout.
International Shipping:
- We ship to select international locations. Shipping times and rates vary depending on the destination country.
- International orders may be subject to customs duties, taxes, or fees. These charges are the responsibility of the recipient.

Free Shipping

Free Shipping is available for orders over $125 within the continental United States. This applies to standard shipping only.

Order Tracking

Once your order has shipped, you will receive a confirmation email with tracking information. You can use this tracking number to monitor the progress of your shipment.

Shipping Delays

We are not responsible for shipping delays caused by carriers, weather conditions, or other unforeseen circumstances. However, we will do our best to ensure your order is delivered on time.

Damaged or Lost Packages

If your package arrives damaged or is lost during shipping, please contact us within 7 days of the delivery date at [email@example.com] with your order number and a description of the issue. We will work with the shipping carrier to resolve the issue and provide a replacement if necessary.

Incorrect Shipping Address

Please ensure that your shipping address is correct at checkout. We are not responsible for orders shipped to incorrect addresses provided by the customer. If you need to change your address after placing an order, contact us immediately at support@customizedcollective.com . Address changes are not guaranteed after an order has been processed.